Terms of service

Terms of Service

Effective Date: 10 February 2025

These Terms of Service ("Terms") govern your use of the website basedpreppers.co.uk and any purchases made from Based Preppers. By accessing our website or placing an order, you agree to these Terms.


1. About Us

Based Preppers operates the website basedpreppers.co.uk.

For enquiries, please contact:
Email: sales@basedpreppers.co.uk


2. Use of the Website

By using this website, you confirm that you will:

  • Use the website only for lawful purposes.

  • Not attempt to gain unauthorized access to our systems.

  • Not interfere with the functionality or security of the website.

We reserve the right to refuse service or terminate access to our website if these Terms are violated.


3. Products and Availability

All product descriptions, images, and prices are provided as accurately as possible but may be subject to change without notice.

Products are subject to availability. If an item becomes unavailable after purchase, we will notify you and offer a refund or suitable alternative where appropriate.


4. Order Acceptance

Placing an order on our website does not guarantee acceptance.

A contract for the sale of goods is formed only when we dispatch your order.

We reserve the right to cancel orders where:

  • pricing errors occur

  • fraud or unauthorized activity is suspected

  • payment cannot be processed


5. Pricing and Payments

All prices are listed in GBP (£) and include applicable UK taxes unless otherwise stated.

Payments are processed securely through third-party payment providers (such as PayPal). We do not store payment card details on our servers.

We reserve the right to cancel orders where fraudulent or unauthorized payment activity is suspected.


6. Shipping and Delivery

Orders are processed within our stated handling timeframes.

Delivery estimates are provided for guidance only and are not guaranteed. Delays may occur due to circumstances outside our control, including postal disruptions, customs processing, or other unforeseen events.

Risk of loss or damage passes to the customer once the goods are delivered.

Age-restricted items cannot be delivered to parcel lockers, safe places, or unattended locations.


7. Age-Restricted Products

Certain products sold on our website, including knives and crossbows, are restricted to customers aged 18 years or over.

By purchasing age-restricted products, you confirm that you are at least 18 years old and legally permitted to purchase these items under UK law.

Age verification may be required upon delivery. Valid government-issued photo identification (such as a passport or driving licence) may be requested by the delivery provider.

If age verification cannot be completed successfully, the item may be returned to us and a refund issued minus any applicable delivery costs.

We reserve the right to refuse or cancel any order for age-restricted products if we reasonably believe the purchaser may be under the legal age requirement or if age verification cannot be completed.

We may request additional age verification before dispatch where necessary.

By purchasing age-restricted products, you confirm that you are purchasing the item for your own lawful use and not on behalf of any person under the legal age requirement.

The purchaser is responsible for ensuring that the purchase, possession, and use of any product complies with local laws and regulations in their jurisdiction.

If an order cannot be delivered due to failure to meet age verification requirements, the cost of return shipping may be deducted from any refund issued.

Where required by law, we may refuse shipment of restricted items to certain locations.


8. Returns and Refunds

Please refer to our Returns & Refunds Policy for full details regarding cancellations, returns, and refunds.

Nothing in these Terms affects your statutory rights under UK consumer law, including rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations.


9. Intellectual Property

All content on this website, including text, images, graphics, logos, and design elements, is the property of Based Preppers and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, or use any content from this website without written permission.


10. Acceptable Use

Users of this website must not:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to systems or data

  • Conduct fraudulent transactions

  • Interfere with the security or functionality of the website

Failure to comply with these conditions may result in termination of access and potential legal action.


11. Product Use and Responsibility

Products sold through our website must be used responsibly and in accordance with all applicable laws.

We accept no liability for misuse of products purchased from our website.


12. Limitation of Liability

To the maximum extent permitted by law, Based Preppers shall not be liable for indirect or consequential losses arising from the use of this website or products purchased through it.

Nothing in these Terms excludes or limits liability for:

  • death or personal injury caused by negligence

  • fraud or fraudulent misrepresentation

  • any liability that cannot be excluded under UK law

Our total liability for any claim relating to a product will not exceed the amount paid for that product.


13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and process personal data.


14. Termination

We reserve the right to suspend or terminate access to our website or services if a user breaches these Terms, engages in fraudulent activity, or abuses our policies.

Orders may be cancelled at our discretion where suspicious activity is detected.


15. Governing Law

These Terms are governed by the laws of the United Kingdom.

Any disputes arising from these Terms will be subject to the jurisdiction of the courts of the United Kingdom.


16. Changes to These Terms

We may update these Terms from time to time. Any updates will be posted on this page with the updated effective date.


17. Contact

For any questions regarding these Terms of Service, please contact:

sales@basedpreppers.co.uk